TESTIMONIALS
SoCal Airflow Pros is not simply focused on completing an installation and switching gears to the pursuit of a new client. We are proud to work closely with our customers to identify their long-term needs and provide the continued service necessary to ensure their comfort goals are met year after year. Below are several clients we are fortunate enough to work with on a regular basis.Â
SoCal Airflow Pros is a light year ahead of any other company you will find in the heating and air conditioning market. I recommend SoCal Airflow Pros to all of my friends and family without hesitation.
Bill C.
Yelp
Kind techinician and support staff. They were able to resolve my issue today. I do wish that the timeframe was adhered to but I'm very happy that they...
Steph H.
15:38 13 Aug 24
I messaged them for a quote and they were super responsive. It's great service like this that makes the difference. Great job on being customer service...
Tony C.
20:04 12 Aug 24
DO NOT use this company if quality of workmanship and / or keeping appointments matter to you. Just a horrific experience for customers. They have. Been...
Randall B.
14:54 27 Mar 24
This company is THE BEST. First off, they are very thorough. Whether it's troubleshooting, installation, or inspecting, these guys are very...
Keanu K.
11:36 24 Feb 24
This is a review on a service call we just had. Our furnace stopped working and just blew cold air. We had next day service and the response was so very...
Michael M.
18:31 05 Jan 24
SoCalAirflowProsHonest, Fair Price, Installation and service top notchSoCalAirflowPro's gave me an estimate for replacing my air conditioning during...
Christine S.
15:27 19 Jul 23
SoCal Airflow Pro was great to work with. Joe was professional and very knowledgeable about our current system and helped us understand our options. We...
Paige F.
09:11 17 Jul 23
Excellent servicesWork completed timely mannerCommunication throughout the workResponse prompt
Usha V.
12:37 14 Jul 23
I needed warranty service on a new ac unit. Martin and Johnny, the warranty team, came out and made it right. Martin is extremely knowledgeable and...
Len M.
11:03 19 Jun 23
We were looking to have A/C installed in our home and reached out to SoCal Airflow Pros to get an estimate. Scott came out, did a walk around the house and...
E R.
20:04 17 Jun 23
Aubrey and Kyle came out to perform the annual Spring service on my AC. As always, they were timely, extremely thorough and professional. Aubrey always...
Diane R.
10:21 01 Jun 23
I've employed SoCal Airflow Pros for 3 home HVAC projects since 2018. Recently, the latest work completed was the replacement of an A/C unit for the 2nd...
Sophocles P.
20:15 17 May 23
It was a pleasure purchasing my HVAC through SoCal Airflow Pros. Kevin did a great job of trouble shooting my existing system and providing me with all my...
Pete R.
13:37 15 May 23
I was having an issue with air distribution in my home. I hired a local HVAC company to service my unit and determine what the issue was. They told me they...
Jason G.
10:56 24 Apr 23
Good quality work done fast, what more can I say. I recommend them to friends as well, and they haven't been disappointed!
Ted A.
02:40 06 Apr 23
If youre like me with lilmited understanding of how complex HVAC actually is, SoCal Airflow Pros is the place for youI purchased a new build in RMV and...
Rob B.
13:25 26 Mar 23
Furnace quit working.After being told by another company (B&C) that my only option after their thorough diagnosis (10mins) was to completely replace the...
John B.
06:05 04 Mar 23
From the first phone call to the actual service call I was so impressed with the quality of customer care. I definitely felt that they were not just trying...
Liz M.
10:46 10 Dec 22
After much research and multiple bids, I settled on the highly recommended, competitive pricing of SoCal Airflow Pros. It was a tough decision between them...
Romuel Dave C.
06:02 28 Sep 22
It's usually ominous when the city inspector comes down from the attic and asks who installed the system. But I already knew it was for all the right...
Wen-Chun F.
09:16 22 Sep 22
As promised in my earlier review here is my update as I am enjoying my new air conditioning. The ongoing theme of professional, personable and caring is...
Robin M.
11:28 07 Sep 22
I called SAP due to our recently purchased 1972 home and it's dinosaur AC unit. It barely could survive with this damn heat wave. At first I thought it was...
Stephanie C.
18:03 06 Sep 22
Hoping that my original rating didn't get deleted by this update. Okay, last week I worked with Terrence, Andrew, and Ryan, and today McShane did the...
Patryck J.
11:40 03 Sep 22
I am here to review the first two steps for what looks like will be a 4 step process. First step was contacting SoCal AirflowPros to get a diagnosis of...
Robin M.
19:04 29 Aug 22
We had our A/C unit, heater, and ducts inspected and maintained by Moreno -- one of their senior technicians. Moreno displayed exceptional customer service...
Patryck J.
19:53 23 Aug 22
I normally don't book a service or purchase anything from a solicitation phone call, but last week I picked up a call from this business and was helped by...
Christine J.
14:08 15 Aug 22
I cannot remember when I have experienced impeccable customer service. I have been extremely impressed with all contact with this company from Customer...
P B.
11:15 03 Aug 22
Another great experience using SoCal Airflow Pros. We have an older system and decided it was finally time to set up for the premium pro-club membership...
Tamara P.
16:55 21 May 22
Finally getting around to this review. I had my HVAC system installed in early 2020 and it has been humming like a bird ever since. Anytime I have a...
Frank L.
13:26 29 Apr 22
I had a great experience with SoCal Airflow Pros. Tony was very professional and arrived a little early (after confirming that I was available). He went to...
Sandra G.
19:12 01 Apr 22
We had AC and furnace replacement.Full, dedicated team who worked nonstop until the job was done! Super friendly, honest and easy to work with. Definitely...
Ruth W.
12:46 30 Mar 22
From the moment I first called to the follow-up after the completed project, Brandon/Saul/Terrence/Octavius of SoCal Airflow did an awesome job, start to...
John P.
20:49 16 Nov 21
Home run as usual! Brandon was able to squeeze me into the schedule which also accommodated my schedule. Thanks, it's greatly appreciated & keep up the good...
Dorothy S.
13:49 22 Sep 21
Excellent Customer ServiceFrom the moment I made the call to schedule the service to the completion of the service, the experience as excellent. Jake,...
James M.
16:25 16 Jun 21
Excellent Customer Service and High-Quality WorkAfter researching several local firms in Central/Southern Orange County, I chose to go with SoCal AirFlow...
Jimmy L.
21:16 08 Jun 21
Very efficient with everything. Scheduled appointment, reminded, called, showed up within the window and on time and did a thorough job and was friendly...
Robert L.
18:35 07 Jun 21
Jake showed up on time; did a through inspection & went over all my options to get the ac unit fixed. Great service
Kathe T.
17:22 25 May 21
I requested a quote via Yelp for and Brandon responded promptly. He is so friendly, knowledgeable, and was patient with all my many questions. Kevin was on...
Krissie G.
13:26 12 Nov 20
I live in Ladera Ranch in a condo with three levels. The bedrooms are on the third level, so as such, every condo in my complex has two AC units (one for...
Paul B.
08:49 28 Jul 20
The technician was masked, wore booties and very professional. He worked hard for hours problem solving my issues up in a hot attic. Thankfully, he was able...
Autumn T.
08:49 16 Jul 20
Today I was promptly contacted by someone from the Quality Assurance department who acknowledged my concerns and was able to escalate the issue and dispatch...
Kayleen S.
22:02 23 Jun 23
I updated my review here from a one star to a four, and the only reason it's not a five is because there are 300 other five star reviews, and no one would...
Matt E.
16:55 05 Oct 22
My furnace kicked and I called SoCal to come assess the damage and make a recommendation. I had already gotten an assessment from a company my home warranty...
Ryan L.
22:46 15 Feb 22
Always interested in working with Veterans and do a great deal of volunteer work with our Military I recently wrote a review on the great job they did with...
P B.
15:09 15 Aug 22
I did not use this company but I wanted to write a review to discuss that this company charges a fee for diagnostics that they will not waive if you utilize...
Charlene B.
17:54 01 Jun 21
This company does very good work, however if you are thinking of using them be sure to do your due diligence so you won't be overcharged. More importantly,...
Steve T.
12:32 07 Jun 23
We were member of SoCal Airflow Pro for many years service, staff was a great, call to schedule maintenance, until Goettl acquired it, all went down, no...
Mary G.
21:33 27 Aug 24
SoCal Airflow Pros serviced our heat pump for a while and everything was great! Then goettl bought them late last year and everything went down hill. Goettl...
Mack M.
10:23 19 Aug 24
We have a new air-conditioning and heating system installed by Air Flow Pros a couple of years ago and they've serviced the unit in the past. The...
Dick C.
16:21 09 Aug 24
It's not SoCal Airflow anymore. On the phone to get a service appointment, they Immediately started to up-sale me on "membership." I just needed my AC...
Kellie A.
19:02 23 Jul 24
Do not recommend. They had a Sunday appointment time slot, which I thought was GREAT considering my AC unit went out on Saturday evening... unfortunately my...
Nicholas C.
17:41 21 Jul 24
Goettl, which recently acquired SoCal Air Flow Pros--a company I had good experiences with--has been a disappointment. My first interaction was confusing;...
David B.
14:01 17 Jul 24
Bailed in us before a major heatwave. Will avoid them like one avoids the "friend" that promises to be there and then doesn't know who you are when you...
John D.
20:14 05 Jul 24
Apparently this is now operated by Goettl. The person that made my service appointment wasn't very knowledgeable and sounded like a 3rd party operator....
Alain S.
05:18 27 Jun 24
These guys sold out to Goettl. This is no longer the small business veteran owned company that I have trusted for years. I'd like to comment on the service...
Linda D.
06:34 26 Jun 24
Horrible customer service. I already know what the issue is and simply wanted a ball park figure of cost (based off my assumptions) along with if this is...
Ramin R.
12:05 21 Jun 24
Don't use this company. After installing my system, which took far longer than originally stated, it had issues right off the bat. They basically kick you...
C L.
15:17 07 May 24
I called for service, they said they'd be here today between 1-5pm with a text 30 minutes before arrival. Total no show. I called twice 30 minutes before...
S L.
17:24 02 Mar 24
Beware! I chose this company since the owner is a Veteran as was my dad. However, this company is part of the Goettl AC and Plumbing family, who has a...
Greg M.
11:01 13 Dec 23
Thieves and liars.They are so busy selling they don't listen. After you finally get through the sales person, they send in the C- team to really screw...
Jacob H.
22:33 15 Sep 23
Called SoCal Airflow Pros to check out an issue. At the initial appointment Jack and another person checked our entire system and showed us some big issues...
Kayleen S.
16:11 22 Jun 23
If you want to pay to have someone sell you a new AC system, then hire these guys for routine maintenance. I got the first service and it was fine. Six...
Lily B.
14:28 21 Jun 23
This company is a dishonest company. Please get a second opinion on any job they quote you.
Brant B.
16:50 28 May 23
Based on the owners comment and from the lack of response to my message to him 3 days ago, I can confirm that my experience was not from a 'rouge' employee,...
Adam M.
16:46 27 Mar 23
Updated to reduce stars based on owner comments. FYI, if you don't want to replace the capacitors due to the voltage, there are other "honest" HVAC guys...
Vinh L.
09:53 27 Sep 21
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